TOUR BUS/LIMO POLICY

Bus/Limo Guidelines

To ensure the best possible experience for all our guests, we kindly request that you contact us at least 24 hours prior to your arrival.

Please call 716-288-7775 with the following information:

  • Estimated head count

  • Planned time of arrival

  • Name and contact information for the group's main point of contact

If we are unable to answer your call, please leave a message, and we will return your call during our normal business hours.

Important Notes

  • Unregistered or same-day groups may be accommodated at the discretion of management, based on capacity.

  • Group registration does not guarantee a tour, tasting, dining reservation, or reserved seating.

  • Bar seating is first come, first served.

  • Our taproom dining area operates like a standard restaurant, and a wait time may apply.

  • To help ensure a smooth experience, we recommend scheduling us as your first or second stop on your tour.

House Rules

  • Intoxicated guests will not be admitted under any circumstances, even if pre-registered.

  • No outside food or beverages are permitted, including packaged snacks and coolers.

  • We expect all guests to behave respectfully. Anyone causing a disturbance may be asked to leave.

  • All guests who wish to purchase alcohol must be 21 years of age or older and present a valid photo ID.

Alcohol Service Policy

In accordance with New York State law, we are required to deny service to any individual who shows signs of intoxication, regardless of transportation plans.

If an intoxicated individual is served alcohol by someone else in the group, that beverage will be confiscated, and all parties involved may be asked to leave the premises.